Immediate need · Brooklyn and New York City

Hospital, Hospice & Nursing Home Transfers

One call starts the release, transfer, and next-step coordination when a death occurs at a facility or private residence.

The first call

You can call before every decision has been made.

When a death has just occurred, the facility may ask which funeral home should receive your loved one. Call Horizon at 347-588-5555. We will identify the authorized arranger, speak with the facility, request the required release information, and explain what happens next.

The transfer is only the first step. Burial, cremation, ceremony, clergy, cemetery, and other choices can be discussed in a private arrangement conference after immediate care is underway.

What Horizon coordinates

A clear handoff from the place of death into funeral-home care.

01

Authorization

We confirm who has legal authority to arrange, gather the initial facts, and document permission to act.

02

Facility release

We communicate with the hospital, hospice, nursing home, residence, or medical examiner about release requirements.

03

Transfer into care

Once release is approved, we coordinate appropriate transportation to the funeral home.

04

Arrangement conference

We schedule time to discuss disposition, services, documents, timing, and family wishes without rushing the first call.

Choose the next path

Funeral and cremation arrangements can follow.

After transfer coordination begins, review the service paths that fit your family. Horizon can help with a traditional or personalized funeral, burial, direct cremation, a service before cremation, or a later memorial.

Explore funeral services

Explore cremation services

Facility-transfer questions

What families often need to know first.

No. The person with legal authority to make arrangements may choose the funeral home. Tell the facility that your family has selected Horizon Funeral Home and call us so we can begin the release and transfer process.

Here when you need us

A death has occurred at a facility or residence?

Call Horizon directly. We will confirm the first information needed and begin coordinating the appropriate release and transfer steps.

Call 347-588-5555